Evaluate
Understand the station as it operates today: strengths, gaps, risks, bottlenecks and opportunities.
Week 1 starts here
Business Consulting for Radio
Great radio needs a strong business behind it.
Radio people understand audiences, communities, content and broadcasting. CUE24 helps strengthen the business behind the broadcast - sales, finance, people, governance, management and operational performance.
30 years business experience
30+ years radio & radio-business experience
Hands-on broadcasting & production experience
Business experience, applied to radio
You know radio. We help make the business stronger.
Strong on-air performance does not automatically create strong commercial, financial and management systems. Those are different disciplines - and stations do not always have every business skill available internally.
CUE24 combines 30 years of business experience with more than 30 years of hands-on radio and radio-business experience, including presenting and producing. That experience is not there to tell broadcasters how to do radio. It is there to understand the realities of a station and help make the organisation supporting the broadcast more efficient, accountable and sustainable.
We work with your existing team. The process starts with the Board and Station Manager, moves into Heads of Department, and then translates agreed priorities into practical actions with staff members.
The CUE24 90-Day Programme
Not three months of talking. Three months of doing.
The programme has a defined beginning, plan, implementation cycle and reporting structure. We begin evaluating and acting immediately, while longer-term improvements are implemented and measured throughout the 90 days.
Plan
Agree priorities, targets, responsibilities, timelines and measurable outcomes with leadership and HODs.
One practical planImplement
Work alongside management and teams to put the agreed changes into practice, not leave them in a report.
Action across departmentsTrack & Report
Use CUE24 to confirm progress, track actions and KPIs, and give management a clear view of what is changing.
Evidence, not assumptionsWeek One
Start where change can happen now.
We do not wait for the end of the assessment before acting. Early operational issues, management gaps and obvious opportunities are identified and addressed while the broader station improvement plan is being built. The objective is to begin showing measurable movement from the first week.
What we evaluate
The business behind the broadcast.
The exact programme is shaped around the station. We concentrate effort where it will have the greatest operational and commercial value rather than forcing every station through the same checklist.
Sales & RevenuePipeline, rate cards, proposals, targets, commercial activity and revenue opportunities.
Finance & Cash FlowIncome, expenses, debtors, collections, budgeting and management visibility.
ManagementPriorities, decision-making, meetings, reporting, responsibilities and follow-through.
People & PerformanceRoles, expectations, KPIs, accountability, communication and team processes.
Governance & ComplianceObligations, evidence, deadlines, policies, controls and management oversight.
Station OperationsDepartment workflows, duplication, handovers, bottlenecks and operational efficiency.
How we work with the station
Leadership first. Then departments. Then execution.
Change works best when direction is clear from the top and the people responsible for delivery are involved in turning that direction into everyday work.
Board & Station Manager
Strategy, business objectives, priorities, governance, risks and the outcomes the station needs from the programme.
Heads of Department
Translate the station plan into departmental targets, responsibilities, processes, deadlines and management actions.
Staff Members
Implement the agreed processes with clear expectations, practical support and measurable accountability.
Consulting + CUE24 Software
The improvement plan stays alive after the meeting.
This is where CUE24 differs from a conventional consulting engagement. Where appropriate, the agreed plan is translated into the same system the station uses to work, track and report.
See it. Do it. Measure it.
Actions and targets can be connected to the actual operational evidence being generated inside the station.
Tasks & responsibilitiesKPIs & targetsSales activityFinancial indicatorsDeadlines & complianceManagement follow-throughWorkflow evidenceProgress reporting
Clear answers for leadership.
What did we agree?The plan, responsibility and measurable target.
What has been implemented?Actions completed and changes put into operation.
What has improved?Evidence and measurements showing progress.
What still needs attention?Exceptions, delays, risks and unresolved issues.
What happens next?The next management actions and ongoing improvement priorities.
Consulting that doesn't end with a report. Evaluate it. Plan it. Implement it. Track it. Report it - and keep improving it.
CUE24 Business Consulting
You concentrate on great radio. We'll help strengthen the business behind it.
Start with a conversation about your station, where the pressure points are and what you want to improve over the next 90 days.